Visa C-13 Indonesia: Your Complete Guide for Ship Crew

crew arrival

What is Visa C-13 and Why Do Ship Crews Need It?

Visa C-13 is Indonesia’s special temporary stay permit designed specifically for ship crews joining vessels in Indonesian waters. Governed by Minister of Law and Human Rights Regulation Number 11 of 2024 and the latest MOIC Decree Number M.IP-08.GR.01.01 of 2025 on Visa Classification (effective June 2, 2025), this visa ensures crew members can legally board vessels at Batam, Jakarta, or any Indonesian port. Without proper C-13 documentation, vessels risk detention, fines, and operational delays.

How Much Does Visa C-13 Cost?

Processing fees for Visa C-13 typically range from USD 50 to USD 100 per crew member, depending on nationality and processing urgency. Additional costs may include:

  • Document legalization and translation services
  • Expedited processing fees for urgent departures
  • Multiple-entry options for crew on regular Indonesian routes
  • Ship agency handling fees for complete processing assistance

While costs vary, investing in proper visa processing prevents expensive penalties and port delays that far exceed the initial investment.

Processing Time: How Long Will It Take?

Under the 2025 visa streamlining initiative, standard Visa C-13 processing takes approximately 5-7 working days through immigration offices or online via evisa.imigrasi.go.id. However, expedited services can reduce this to 2-3 working days for urgent vessel schedules. Processing time depends on document completeness, crew nationality, and current immigration workload at specific ports.

The visa allows initial stay of 60 days and can be extended twice—each extension for 60 days—allowing crew members up to 180 days total stay for their maritime duties.

What Happens If a Crew Arrives Without Visa C-13?

The consequences of non-compliance are serious and costly. Crew members arriving without proper Visa C-13 face immediate immigration detention and potential deportation at their own expense. The vessel itself may be prohibited from berthing or face detention until the issue is resolved—resulting in significant financial losses from demurrage charges, port penalties, and operational delays.

Indonesian immigration authorities conduct strict inspections, and violations can result in fines ranging from IDR 500,000 to IDR 5,000,000 per crew member. More severely, the ship owner or ship agency may face criminal charges under Indonesian immigration law, and the vessel could be blacklisted from future Indonesian port calls. These penalties far exceed the cost and effort of obtaining proper documentation upfront.

Required Documents and Process

Crew members need valid passports (minimum 6 months validity), sponsor letters from ship owners or agents, crew lists, vessel documentation, proof from the company stating crew will join the vessel, personal bank statements (minimum USD 2,000 balance for last 3 months), and health certificates. The process involves online application submission through the new e-visa system, immigration verification, approval, and visa issuance—a procedure requiring local expertise and coordination with the new Ministry of Immigration and Corrections established in November 2024.

Why Use Professional Ship Agency Services?

Navigating Indonesian immigration regulations can be challenging, especially when coordinating multiple crew visas under tight schedules. ShipMate in Batam specializes in hassle-free Visa C-13 processing, handling all documentation, immigration liaison, and expedited processing when needed.

Our ship agency services ensure your crew’s visa applications are complete, accurate, and processed efficiently—keeping your vessel on schedule and compliant with Indonesian regulations.

Need Visa C-13 assistance for your crew? Visit shipmate.id and let our experts handle the paperwork while you focus on operations.

Your crew’s compliance, simplified.

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